You can track your orders in Track Order

We strive to deliver products purchased from WOW in excellent condition and in the fastest time possible. For all purchases of Rs. 2,000 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 125 will be applicable to all orders under Rs. 2,000.

• If the order is cancelled by us, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online. 
• If you return any product delivered to you as per our Returns Policy, order shipping charges will be refunded. However if you self-ship your returns, we will reimburse self-shipment charges based on WOW's Returns Policy. For accounts whose return behavior violate our fair usage policy, a delivery charge of Rs. 150 will be levied on all orders, irrespective of order value.

We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy. These accounts typically return most of the products bought or choose to not accept our shipments. Hence, our regular customers are deprived of the opportunity to buy these products. To protect the rights of our customers, we reserve the right to collect shipping charge of Rs. 150 for all orders and disable cash on delivery option for accounts which have high percentage of returns and shipments not accepted by value of orders placed.

Please tap on “Orders” under Login Section on Home Page of Website to check your order status.

You can find out if WOW delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of cash on delivery option for the Product selected. If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability. The PIN codes serviced by us are frequently updated. If we do not deliver to your PIN code today, please drop us a mail at customer.service@worldofwheelz.in and we will ensure to add your pincode soon in our list of service location.

All orders placed on WOW are generally shipped as per timelines mentioned in the product page. You will receive an email with the tracking number as soon as the order is shipped. Products are not shipped on Sundays and other public holidays. Orders are dispatched through courier partners like Delhivery, DTDC or through Indian Post depending upon pincode location.

In most ideal scenerios, the approximate lead time that the order will take to get delivered is mentioned below. The lead time will depend on the pincode of delivery.

By Air Courier Mode

• Metro Cities (Delhi, Mumbai, Bangalore, Chennai) - 1-2 business days
• Rest Of India - 3-4 business days
• North-East States - 4-5 business days

By Surface Mode

• Metro Cities (Delhi, Mumbai, Bangalore, Chennai) - 4-5 business days
• Rest Of India - 5-7 business days
• North-East States - 8-10 business days

No. At this point, WOW delivers products only within India. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and other countries, but please ensure the delivery address is in India.

However, we plan to introduce service outside India in near future. If you are a customer residing outside India and wish to order products on WOW, please drop us a mail. We will workout individual proposal for you till our overseas delivery option is launched.